Terms & Conditions

1. About JustPickNow

JustPickNow is an online marketplace offering a curated range of products across Europe. Our goal is to provide high-quality items, secure checkout, and reliable delivery.

2. Use of the Website

By using our services, you confirm that:

  • You are at least 18 years old.
  • You will provide accurate and complete information.
  • You will not misuse our services or engage in fraudulent activity.

We may suspend or cancel accounts for misuse.

3. Products & Descriptions

We aim to provide accurate product details, including images and specifications. However:

  • Colours may slightly differ due  to screen settings.
  • Product dimensions may vary slightly.
  • Product availability may change without notice.

4. Pricing & Payments

  • Prices are shown in EUR or GBP, inclusive of applicable taxes where required.
  • Secure payment options are provided at checkout.
  • If a pricing error occurs, we reserve the right to cancel or amend an order after notifying you.

5. Shipping & Delivery

  • Orders are processed within the estimated handling period stated at checkout.
  • Delivery time varies depending on your European location.
  • Shipping confirmation and tracking details will be provided when available.
  • Delays due to customs, logistics, or peak seasons may occur.

6. Customs & Import Duties

Some countries may charge additional customs or import fees. These charges are the responsibility of the customer, unless stated otherwise.

7. Returns, Refunds & Cancellations

Eligibility

You may request a return or refund if:

  • The item arrives damaged or defective.
  • The wrong item is delivered.
  • The item does not arrive within the expected timeframe.

Conditions

  • Items must be returned unused and in original packaging.
  • Return requests must be made within 14 days of delivery.
  • Certain hygiene-related products  may not be eligible for returns once opened.

Cancellations

Orders can be cancelled before they are processed for dispatch. Once shipped, cancellation is not possible.

8. Limitation of Liability

JustPickNow is not liable for:

  • Delays caused by couriers or customs.
  • Incorrect delivery addresses provided by the customer.
  • Misuse of products by the buyer.

Our total liability is limited to the amount paid for the order.

9. Governing Law

These Terms are governed by applicable laws of the European Union and the customer’s country of purchase.